Created: 05-01-24
Last Login: 05-17-24
Mitchell Lochner advertisements
Program Director
Description: Summary/Objective: Under the supervision of the Executive Director, the Program Director is responsible for overall supervision, leadership, and operations for the Cook County Community YMCA’s programs excluding aquatics programming. The Director is responsible for revenue growth, fiscal management, financial development, facility management, hiring, training, and supervision of staff. The position is responsible for demonstrating YMCA leadership competencies to ensure the mission, purpose, image, and core values of the Duluth Area Family YMCA are conveyed. Our Culture: Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you. Essential Functions: Overall responsibility for the Cook County Youth Development programs, as well as Health and Wellness programs Supervise part-time staff who are over seeing operations for day-camp, after school programs, youth programming such as dance, gymnastics, and Health & Wellness programs Develop and implement program operating policies and activities as required; develop cost estimates for future program needs. Recruiting, hires, trains, develops, schedules, and directs personnel and volunteers. Reviews and evaluates staff performance. Develops strategies to motivate staff, improve quality of programs, and achieve goals. Ensure that programs operate within budgetary parameters established; if circumstances cause budget to exceed or create potential for budget to be exceeded, plan and implement cost reduction sops and arrange for increased funding from sources. Prepare and maintain administrative and business reports and records of the Programs; record all fee payments and prepare billing, late payments, and follow-up actions when necessary; review income and expense, statistical, and budget status reports to develop and maintain sound financial status of program; analyze problems in these areas and make recommendations to resolve them or take corrective action; prepare billing reports. Explore and develop grant or contract proposals. Conduct and gather data for reporting to different agencies. Act as the liaison between parents and program staff regarding parent or participant concerns and work as the key leader to ensure a safe, fun, and high-quality environment is provided in all areas. Collaborate with ISD 166 food service personnel, and custodians to meet program goals. Assist with the financial development of Annual Campaign. Maintain a superb overall facility appearance and ensure that related equipment is in good working order. Recruit and schedule children for related programs; maintain accurate records on children enrolled in the program to include their development, attendance, immunization, and general health; conduct program registration, and maintain appropriate files and waiting lists. Conduct marketing campaigns, maintain excellent public relations with parents, prospective clients, funders, universities, colleges, or community colleges. Qualifications: This position requires an Associate degree in related fields, Bachelor’s Degree preferred or equivalent of two years’ experience creating, implementing, and managing high quality programming. Experience in a supervisory role with skills in recruiting, training, and staff management. A self-motivated, hands-on team leader with strong communications, networking, and collaboration skills. A high level of attention to detail and quality of service and facilities. Demonstrated commitment to high standards of customer service. Excellent organizational and interpersonal skills with the ability to manage several projects at once and meet deadlines in a fast-paced environment. Polished, professional demeanor with excellent written and spoken communication skills. Demonstrated success in driving revenue and managing expenses. Experience in fundraising and individual gift solicitation and cultivation
Publish Date: 05-17-24
Member Services Representative
Description: Part-Time Benefits: Retirement accounts (You can contribute at any time, but the Y will contribute 12% after two years of service with 1,000 hours in each of the two years) Paid time off (Accrue 1 hour of paid time off for every 50 hours worked) Complimentary nationwide 2 adult family membership to the Y Discounts on programs, summer camps, YMCA Camp Miller Team member referral program Employee engagement and appreciation activities Employee assistance program Growth and development opportunities Leadership certification and related training offered and encouraged Summary/Objective Delivers excellent service to all members, guests, and program participants. Responds to member and guest needs, promotes memberships and programs, and maintains cleanliness and organization of the lobby area. Our Culture Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger, beginning with you. Essential Functions Provides excellent service to members, guests, and program participants in the branch and on the phone, contributing to member retention. Interviews and/or tours prospective members; sells memberships; completes merchandise sales. Builds relationships with members; helps members connect with one another and to the YMCA. Handles and resolves membership concerns and informs supervisor of unusual situations or unresolved issues. Applies all YMCA policies dealing with member services. Fold and hand out towels; maintain desk and lobby cleanliness. Fosters an inclusive environment appreciative of differences in the workplace. Meaningfully participate in and lead efforts to support the Y’s commitment to equity and diversity. YMCA Competencies Values: Accept and demonstrate the Y’s values Community: Desire to serve others and fulfill community needs Inclusion: Work effectively with people of different backgrounds, abilities, opinions, and perceptions Relationships: Build rapport and relate well with others Developing Others: Take the initiative to assist in developing others Decision-Making: Make sound judgments, and transfer learning from one situation to another Change Capacity: Demonstrate an openness to change, and seek opportunities in the change process Supervisory Responsibility This position does not involve any supervisory responsibilities. Work Environment This position operates mainly at the front desk of the building. Typical office materials are located here. This is the main area where members come to check-in, so there can be times where it can get busy and noise levels can rise. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to sit; climb or balance, and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Position Type/Expected Hours of Work This is a part-time position. The building is open weekdays and weekends and hours for shifts will depend on the needs of the front desk area. Travel This position does not require any traveling. Required Education and Experience Excellent interpersonal and problem-solving skills; detail-oriented. Ability to connect with people of diverse backgrounds. Previous customer service, sales, or related experience; ability to multi-task. Basic knowledge of computers. Commitment of supporting principles of equal opportunity and affirmative action to achieve a diverse work environment. Additional Eligibility Qualifications Must be able to successfully pass a background check. EEO Statement The Duluth Area Family YMCA (the Y) provides equal employment opportunities (EEO) to all employees and applicants for employment without regards to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, the Y complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absences, compensation, and training. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Publish Date: 05-14-24