Guest Experience Representative/Front Desk at Best Western Plus Superior Inn

Seeking gracious, sales & hospitality minded applicants for a year-round Front Desk position. Responsibilities include tasks such as greeting and interacting with guests, taking phone reservations, use of PMS & POS computers, checking guests in and out, and responding to guest questions and needs. This position also may also cross train in some laundry, lobby bar and kitchen tasks.
 
Ideal candidates will possess strong communication skills and take pride in striving for excellence while providing legendary customer service. Additionally, team members will contribute to our We-Care culture. Our company motto is, "Service isn't a big thing; it's a million little things."

Shifts are typically 7 am to 3 pm and 3 pm to 11 pm. Requires flexibility to work both weekends and weekdays. Also requires ability to multi-task, stand for prolonged period, and lift up to 35 lbs.  Applications  welcomed from those interested in part-time or full-time positions. The hourly starting wage ranges from $16 -$20, DOQ.

Some of the benefits include a flex plan, voluntary supplemental insurance options such as disability, life dental coverage, etc., a Simple IRA retirement plan, paid time off (PTO), Minnesota Sick and Safe leave, and discounts at Best Western.

Best Western Plus Superior Inn is an award-winning, lakefront hotel on Lake Superior in downtown Grand Marais featuring 67 rooms and suites, a lobby bar, fitness room, indoor whirlpool and complimentary full hot breakfast.

The hotel has been recognized with the prestigious MK Guertin Award multiple times, placing it in the top % of all Best Western hotels in North America. Locally owned and operated by Holland Hospitality, the hotel is now in its family's fourth generation of providing excellence in hospitality.

To apply, please visit our website at www.hhlodging.com or come by to collect an application. No phone calls, please.

108 E Hwy 61, Grand Marais MN 55604