Cascade Vacation Rentals is seeking a Guest Service team member who is the first point of contact with our guests. We are the premier vacation rental management company in the Midwest and we are successful because of our awesome employees. 😎 We are a small but mighty company driven by our core values; Organization, Commitment, Positive Attitude, Being Ready To Adapt, Innovation, Integrity, Being Respectful and Having FUN! Our goal is to help reconnect to what is important. We hope you'll join us!

With our main office located centrally in Lutsen, we are here for all guests staying in our properties from Duluth to Hovland and up the Gunflint Trail. As all of our homes are direct check-in, the majority of guest interactions will be over the phone.

Our ideal candidate will:

  1. Have strong communication skills in all forms; electronic, written and verbal.

  2. Be organized and value innovation.

  3. Take satisfaction in helping others.

  4. Handle difficult situations and maintain professionalism with guests as well as staff.

  5. Must be able to collaborate and find solutions that work best for the guest and company.

CVR offers the following:

  1. Up to 19 days paid vacation that starts accruing on day one

  2. Competitive starting wage of $16.50/hour with a 90-day review

  3. Simple IRA company match after 2 years

  4. Hours are 9 am - 5 pm

  5. Monday - Friday in the winter and Tuesdays - Saturdays during summer/peak season (June 15th through MEA)

  6. Closed every Sunday as well as Thanksgiving Day and Christmas Day with closing at noon on Christmas Eve.

  7. Education Opportunities specific to the role

  8. 1 week of paid-on-call hours on a rotating basis to handle guest issues when the office is closed.

If interested in applying please complete the Employment Application Online Here or email to receive one via email. 

Thank you for considering our company!

5335 W Hwy 61 Lutsen MN 55612

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  • Since 01-17-22
  • Posted by Sarena